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Our membership service and fees
Your life may depend on others during a medical emergency, which is why Services provided with a MedicAlert® Membership, coupled with an Internationally recognised Medical ID to access these Services 24/7, provides life saving protection.
Join our Society to get the proven and recognised protection you need.
Every new membership includes
Internationally Recognised
Travel with confidence knowing that your medical information and our 24/7 Emergency Hotline is always available from anywhere in the world.
Access and Information
Our round the clock service shares your critical information with people in need so they can respond quickly and accurately when time is of the essence.
Emergency Contact Notification
A crisis shouldn't leave someone isolated. In the event of an emergency, MedicAlert® Foundation can notify your loved ones.
Secure Online Storage
Your Advance Care Directive, Care Plans, medical information and history are all securely stored by us so that medical personnel may immediately access them all.
Clinically Validated
Every entry in your electronic health record is directly sourced from clinically validated sources such as Health Professionals, Doctors and Hospitals.
Personalised For You
Every Medical ID is individually engraved in-house with your most critical information. You can choose from a wide range of Medical ID options to match your unique style and personalisation requirements.
Membership Pricing
As a Charity, all Members benefit from pricing based on affordable charitable rates, for both service fees and product charges. Donations are used to help reduce costs for all Members, especially for our most vulnerable members.
Upon enrolment, we require full payment for your first year of membership, which includes a one off enrolment fee, giving you complete access to all service benefits and features, along with the option to choose a free Medical ID.
If you find it more convenient to switch to monthly payments for fee management, simply make the change when you receive your Annual Review Notice at the end of the year.
Patient Vitals Service
Our primary membership plan offers you the flexibility to choose the billing cycle that best suits your needs.
Advanced Protection Service
An upgrade to the Vitals plan allows you the ability to store and access electronic legal documents.
Patient Vitals Service
Our primary membership plan offers you the flexibility to choose the billing cycle that best suits your needs.
Advanced Protection Service
An upgrade to the Vitals plan allows you the ability to store and access electronic legal documents.
Patient Vitals Service
Our primary membership plan offers you the flexibility to choose the billing cycle that best suits your needs.
Advanced Protection Service
An upgrade to the Vitals plan allows you the ability to store and access electronic legal documents.
How to get started
Nobody expects an emergency, but in the event that one arises, we will let first responders know your vital information so you can get the help you need right away.
Sign Up with MyHealthAccount
To benefit from the various services provided by MedicAlert® Foundation, you can easily link your account by logging into your MyHealthAccount and connect it with MedicAlert® Foundation.
Create MedicAlert® Record
Create your MedicAlert® Account with your health information, documents, and care plans. You can access it by logging into your account, and approved emergency first responders can access it by using your unique MedicAlert Information Device Number to digitally and securely access it 24/7, or if need be, call the emergency Hotline number to do so.
Select a Product
You can choose from a variety of styles to obtain the ideal MedicAlert® Medical ID for your personality and way of life.
Choose Service
Each type of membership has different benefits, costs, and requirements, so it is important to carefully evaluate your options before making a decision.
Discounts & Funding
Your life is worth more than a few dollars. Certain government schemes may cover or partially cover the cost of your MedicAlert® Medical ID and/or MedicAlert® Service.
Service Funding
We are proud to provide our services with diverse funding and rebate options to better meet your needs.
Work and Income - Disability Allowance
Disability Allowance is a weekly payment for people who have regular, ongoing costs because of a disability. These could be visits to the doctor or hospital, medicines, extra clothing, travel or other.
You may get a Disability Allowance if you:
- have a disability that is likely to last at least 6 months
- have regular, ongoing costs because of your disability that are not fully covered by another agency
- are a New Zealand citizen or permanent resident
- normally live in New Zealand and intend to stay here.
ACC
ACC may contribute to the cost of our services.
Partner Organisations
If you currently engage with one of our Partner Organisations, they may be able to provide assistance with your MedicAlert® Enrolment.
Have any questions?
Enquiring minds want to know. Below you will find answers to questions that we get asked about the most. Can’t find an answer? Let us know.
I’ve found someones lost MedicAlert® Medical ID, how do I return it?
We provide a free lost and found service. If you find a MedicAlert® Medical ID, return it to the Foundation, PO Box 40028, Upper Hutt 5140. We will locate the member and forward it onto them at no cost. For privacy protection, we cannot release members personal information.
Can I update my information that first responders see?
Members can access their information anytime, just click sign in, or call Membership Services who can review your information with you over the phone once they have completed a security verification. Just remember, health information must come from your Health Provider. Any other information, it's important you update it regularly.
What is the 24/7 Emergency Hotline Service?
The 24/7 Emergency Hotline is a service provided by MedicAlert® Foundation New Zealand. It's accessible through the Central Emergency Ambulance Communications Centre in Wellington, funded by the New Zealand Government and staffed by Wellington Free Ambulance Employees. This hotline number, engraved on every member's MedicAlert® Medical ID and printed on every member's MedicAlert® Medical ID Card, offers immediate access to live personal, emergency contact, and health practitioner identification, along with cruicial medical information. It operates both within New Zealand and overseas through direct access to the Foundation's Global Access Service. On average, the hotline handles 300 - 400+ calls per month, as reported by the provider.
What are the ‘terms of agreement’ of membership, between the Foundation and its members?
MedicAlert® Foundation is a member owned service organisation that acts to support its members. The Member Terms Statement is the basis of contract or agreement between the Foundation and its Medical Identification Members. A copy is provided on the enrolment form, available 24/7 on the Foundation's website, or upon request.
Which Medical IDs do you recommend for children and toddlers?
We offer a variety of products including silicone and velcro sports bands. However, our stainless steel petite emblem comes highly recommennded for babies and toddlers.
My Medical ID has been broken, how do I get a replacement or repair?
Please contact us on 0800840111 before sending a product for repairs. Alternatively, you can order new products at any time over the phone or online.
Ready to get started?
if you want to ensure that you and your loved ones are protected in the event of an emergency, start your MedicAlert journey now.
