Important: If this is an emergency and you are a healthcare professional, please call our 24/7 emergency response service immediately
What happens in an Emergency
Locating and correctly utilising a MedicAlert® Service Supported Medical ID in an emergency situation can help speed up an emergency response, diagnosis, treatment and potentially save someone's life.
In an Emergency, look for the MedicAlert® Medical ID
Look
Check around the wrist or neck (pulse points) for a MedicAlert® Service Supported Medical ID.
Read
Review the medically validated information clearly engraved on the back of the Service Supported Medical ID.
Access
Access vital medical, legal, and identification information through the MedicAlert® Service Portal or 24/7 Emergency Hotline.
Advise
Use the information provided to prevent harm, protect life, respect rights & inform Emergency Contacts.
Get prepared for an emergency
Equip yourself for emergencies using the resources provided by us. Stay informed, take proactive steps, and enjoy the peace of mind that preparedness brings. Explore our resources now to empower yourself for any emergency situation.
Online Training
Save travel and book a training session online!
Call 0800 840 111. In Practice Training Workshops, or Online Video Presentations are available. (Fees may apply)
Health Consumer Safety
Prioritise consumer well-being.